Our promise to you
Our service promise is to provide reliable, fast and friendly service. We treat our customers how we would want to be treated. We communicate openly and frankly with all customers. You will be kept informed of what is going on. You will also be treated with the utmost respect, honesty and excellence in service.
Get exactly what you need & when
We won't suggest any repair or replacement until your vehicle needs it.
Work is done only when you want it
Repairs are only started once quoted, and you've agreed for us to start
Good communication and service
We provide honest advice, and reliable, fast and friendly service
Helping to keep your ISUZU running smoothly
We were previously Isuzu agents in Whakatane for many years and have therefore built up expertise in handling Isuzu utes and vehicles. Pop in to see us for all Isuzu services and repairs.
Frequently Asked Questions
Why should I get my car serviced if it’s running fine?
We pride ourselves in knowing our customers’ cars. Servicing your car regularly will keep it running for a longer time and helps protect the value of your car.
Being able to show prospective buyers that your car has been regularly serviced definitely helps creates peace of mind for buyers that the car has been well looked after.
Servicing your car regularly also helps keep car repair costs down. Often, what turned out to be a costly repair could have been cheaper if detected earlier and sorted before it got worse.
Sometimes a car may appear to be running fine, but there could be hidden issues that are not obvious to the naked eye or without proper diagnostic tools.
Do I need to book an appointment for a repair?
We encourage customers to book an appointment so that they can secure a convenient time slot. Call us on 07 308 8670 or request a booking online.
Do you offer any guarantee on your workmanship?
We stand by the quality of our workmanship. We have satisfied corporate customers like The Order of St John and the Whakatane Hospital entrusting their fleet to us.
What finance options to you have available?
We are working on finance options, but in the meantime, some customers regularly transfer their money to us the good old fashioned way so that they have a ready car maintenance fund.
Do you provide a courtesy car while my car is being fixed?
Yes! We recently acquired a new courtesy car, and they are hugely popular, so please check as soon as possible. We often offer to drop our customers off in town as part of our service. Alternatively, feel free to chill in our lounge whilst you wait! We are happy to make you a cuppa!
Do you accept trade-ins on your new Hyundai vehicles for sale?
We can definitely look into trade-ins and financing options.
I’m interested in buying a new car, can I book a test drive?
Of course! We have the most popular models but do enquire in advance or book online.
Where in Whakatane is your vehicle service centre based?
We are located at 20 Stewart Street, Whakatane, just a stone’s throw from the Whakatane Hospital.